N8 Essentials Cancellation and Refund Policy
Thank you for choosing N8 Essentials for your CBD-based product purchases. We strive to provide you with the best products and services possible. Please read our Cancellation and Refund Policy carefully to understand your options regarding cancellations and refunds.
1. Order Cancellation
(a) Cancellation Before Shipment: If you wish to cancel your order before it has been shipped, please contact our customer support team at contact@N8essential.com as soon as possible. We will do our best to accommodate your request. If successful, we will initiate a refund to your original payment method.
(b) Cancellation After Shipment: Once an order has been shipped, it cannot be canceled. You may return the product as outlined in our Return Policy (see our website for details).
2. Refund Policy
N8 Essentials provides complete refunds for products purchased within the preceding 30 days. Requests for refunds made beyond the 30-day purchase period will not be eligible for reimbursement.
(a) Damaged or Defective Products: If you receive a product that is damaged or defective, please contact us within 30 days of receiving the item. We will provide instructions for returning the product, and upon receiving and inspecting the returned item, we will issue a full refund, including shipping costs.
(b) Unsatisfactory Products: If you are unsatisfied with your purchase for any reason, you may return it within 30 days of receiving the item. The product must be unused and in its original packaging. Once we receive and inspect the returned item, we will issue a refund for the product cost, excluding shipping fees.
3. Refund Process
(a) Refunds will be processed to the original payment method used for the purchase.
(b) Please allow 10 days for your refund to be processed and reflected in your account. Refund processing times may vary based on your financial institution.
4. Contact Us
If you have questions or need assistance regarding cancellations or refunds, please contact our customer support team.
5. Policy Modifications
We reserve the right to modify or update this Cancellation and Refund Policy at any time. Any changes will be effective upon posting on our website.
By making a purchase through our Website, you acknowledge that you have read and understood this Cancellation and Refund Policy and agree to its terms.
